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How To Refund A Purchase

To refund a purchase:

  1. Click [Your Location Name] – Invoices
  2. Click the refund link next to invoice which you want to refund.
  3. Check all the items you wish to refund.
  4. The following explains how to refund the payment for certain scenarios.
    • Click on Full Cash Refund if you will be giving the total refund amount in cash.
    • If the payment was a credit card or electronic check, click Void or Reverse to put the money back to their Credit Card or Banking Account.
  5. To process the refund, click the Process Refund button.
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