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How To View All Rejected Billing Transactions

If an auto bill transaction gets rejected, Membership Integrity System will do the following

  • Put an alert on the member’s account
  • Create an unpaid invoice on the member’ account which will automatically add a balance to the member’s account

When this occurs, the next time a member tries to check in, the front desk will be alerted.

To View Auto Billed Transactions That Were Rejected

  1. Go to Billing-Declined Transactions
  2. The system will load all the transactions that were deleted.
  3. You can also download the records to PDF,excel or csv by clicking on the [ Down Arrow ] button.
  4. You can also click the Mark Complete link to remove the declined record from the list.
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